IT and Business Skills
Address
Various locations
What we do
Basic Computer Skills This course offers basic skills for those who have never used a computer before or lack confidence. It includes starting a computer, the terminology, Windows basics, desktop icons and saving your work. Courses run 4-6 hours.
Digital Focus: Staying Safe Online This is designed to show you how to stay safe online. You will look at computer safety, viruses and anti-virus software, the need for firewalls and internet security, limiting access for children and what to look out for in email attachments. Course is 3 hours.
Digital Solutions: Zoom Basics Learn how to master the online meeting platform Zoom. You will learn how to create a meeting and invite participants, share your screen and manage backgrounds. Courses run 2 hours online.
Digital Solutions: Using Social Media This course is designed to raise awareness of new technology and help learners to improve their general use of IT skills and be able to connect with social media. You will learn how to open Facebook, X (Twitter), Instagram, Tik Tok and use WhatsApp to make calls. Course is 3 hours.
Introduction to Setting up your Own Business Learners will get an introduction to what it takes to set yourself up in business. It will look at what to consider legally and financially to set up on the best course for success. Course is 4 hours.
Introduction to Assertiveness Explore how using assertiveness tools and skills helps you to feel more in control. Recognise how to manage your own feelings when you are challenged with new experiences and feel empowered to say no when you mean it without feeling guilty. You will practice listening and speaking with others in small groups. Course is 4 hours.
Level 2 Award in Conflict Management This course provides you with an opportunity to learn some skills to reduce the likelihood of conflict and challenging behaviour occurring in your job or in everyday life. You will learn a range of ways to deal with difficult situations, which will develop your knowledge and ability to deal with conflict situations and build your confidence. Day 1 is 4 hours / Day 2 is 5 hours.
Introduction to Conflict Management is also available. Course is 4 hours.